Frequently Asked Questions

+ Where do I send my repair?

+ How long is turnaround time?

+ Do I need an RMA number?

+ What is the cost to calibrate a tool?

+ How do I place a parts order?

+ How do I pay?

+ How much is a new tool?

+ What tools does Bevins repair/calibrate?

+ How often does my tool need to be calibrated?

 

Where do I send my repair?


M.W. Bevins Company
9903 East 54th Street
Tulsa, OK 74146
918.627.1273
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How long is the turnaround time?


Standard turnaround is 2-3 weeks after receiving the tool.
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Do I need an RMA number?


M.W. Bevins does not require a RMA number.
Please include the following inside the box with the returned unit:
Company Name
Contact Name
Shipping Address
Billing Address
Phone Number
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What is the cost to calibrate a tool?


It is $75 to test, clean, and calibrate for Hotline tools.
Capstan labor is $85. Strap Hoist labor is $35.
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How do I place a parts order?


Please contact us here.
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How do I pay?


First time customers pay by credit card or COD.
After that you will be set up on a NET30 account with us.
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How much is a new tool?


Bevins products are sold through Hubbell Power Systems.
Contact a local Hubbell Distributor or Hubbell Territory Manager for pricing:
North America | International
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What tools does Bevins repair/calibrate?


We repair and service:
– Hubbell Power Systems
– Chance products (including Hotline tools)
– Capstan hoists
– Strap hoists
– Digital & Analog Torque Indicators
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How often does my tool need to be calibrated?


Whenever the user questions the accuracy of the meter.
At a minimum, follow utility work procedures and OSHA rules.
Always follow your company’s best practices for tool calibration.
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